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FAQ

Below you will find the answers to some of the frequently asked questions.

When is the latest I can cancel a reservation?
Cancellations may be made up to 24 hours before day of play.

What is the maximum amount of players I can book for a reservation?
4 players per tee time with a maximum of two tee times per reservation.

If it is raining on my day of play what should I do?
Contact the course you are scheduled to play and check on conditions there. If the course is closed you will not be expected to play.  If the course is open, then you’ll need to find out what their policy is for that particular day.  Ask for the General Manager, they will be happy to help you.  Remember – always check with the course.  If you don’t show up and they’re open, you will be charged!

Which courses have driving ranges/putting or chipping areas?
The following courses provide driving ranges: La Tourette, South Shore.
The following courses provide putting and chipping:  Dyker, Pelham, and Split Rock. La Tourette, South Shore.

How long does the average round of golf take?
Depending on pace of play the average is between 4 and 5 hours.  Ask the pro shop starter for Ready-Golf tips and keep up the pace of play!

Can I make a same day reservations?
Yes by contacting the course directly.  You may make advanced reservations through the web or with the reservation center – whichever way is easiest for you.

What if my credit card was charged even though I cancelled?
Contact the course at which you were scheduled to play and they will help you.

If someone in my group doesn’t show up will I be charged?
If someone in your party does not show up on the day of play you will be charged for the missing player(s).  Always call ahead and let the course know of any changes in your reservation . 

Do the courses rent power carts?
All course rent power carts (weather permitting).

Can I add an extra person to my group on the day I play?
It is possible to add a person to your party if the following circumstances apply: you have reserved less then 4 players and the time slots are still available.  Just call the course and check with them. 

How much time in advance should I show up on my day of play?
Always arrive 30 minutes prior to your scheduled tee time.  Check in with the pro shop staff and wait until your group is called.

What is your privacy policy concerning address, email, and phone numbers?  
Your privacy is strictly respected.  The information you give us is used only by American Golf and not shared with any outside parties.

 

POLICIES

The following policies are in place at all courses operated by American Golf in New York City.

Rain Check Policy
USGA and PGA guidelines are used.
Lightning in the area will close the course. Heavy rain or casual water forming on the greens will cause a 30-minute delay in play. If course management deems the course unplayable, rain checks will be issued as follows:

  • 4 holes or less completed Full credit
  • 5 - 12 holes completed 9 hole credit
  • 13 or more holes completed No credit
Light rain will not close the course. You may cancel your reservation up to 24 hours in advance and receive a rain check for greens fee only. No rain checks will be issued for no-shows, or groups showing up with less than their reserved # of players.

Guaranteed Tee Time Cancellation Policy
(Weekdays, Weekends & Holidays)
All advance tee times must be made through the central reservation office and secured with a credit card number. There will be no charge to the credit card for all cancellations made up to the day before play. No-shows and “short-shows” will be charged green and reservation fee.

Tee Time Honor Policy
If a reserved time is not honored by American Golf within a 30 minute grace period, American Golf will forfeit the reservation fee. This policy excludes delays made through frost, fog, inclement weather, or other natural causes beyond the control of American Golf.

Reservation Fee Refund Policy
Reservation fees will be refunded only according to the Tee Time Honor Policy outlined above.

Senior Restrictions
A senior may reserve at Clearview and Dyker on Monday, Thursday and Friday before 8 a.m. and after 11 a.m. in order to receive the senior rate.  On Tuesday and Wednesday a senior may reserve all day to receive the senior rate.  Pelham, Split Rock, South Shore and La Tourette have no senior restrictions.